At Navtej kohli Inc, we offer in-built CRM software, nn-demand CRM development, as well as on-site CRM software design and implementation. Some business decisions are based on CRM technology that not only make healthy relationship between customers and businesses but CRM also give the opportunity to control bulk enterprise data providing a road map for future.

Big companies and enterprises have understood that using CRM is the best way to interact with the customers and to maintain healthy relationships. Its also reduce the cost for front-end services and therefore increases the profits. Our experience says that organizations spend too much on either using outdated customer engagement systems or even by using highly complex CRM software, thereby spending more money on support and IT departments. However, at Navtej Kohli Inc. we take care of all business needs and provide customized applications even on built-in and ready to use CRM.

Our CRM software is based on SAD (Systems Analysis and Design ) and uses advanced database management technologies for maintaining the integrity and consistency. Its architecture is based on down to up model (eg) large number of sales persons can be ascertained and analyzed by sales team head, and the business head is able to see all performance and works during the period on just a single click. Besides this, our model gives the opportunity to each department to interact with each other.

Navtej kohli Inc. has varied experience in making On-Demand CRM software and has helped diverse business for (eg) catering to particular system needs of a telecom company architecture on eone hand and on the other making it for pizza company which is running a long food chain across the city. Besides that our On-Demand CRM gives support to IT department for handling and troubleshooting large systems. Although all of our design and development is done in our facilities, some businesses have technology security related issues where we build their CRM software inside their premises. Navtej Kohli Inc. had worked on many such On-Site CRM systems.

Navtej Kohli Inc. also offers regular updates of e-sCRM services to their existing clients as well as new clients who are in the process of integrating the internal business process or system with the external marketing strategies to work in a smoothr way . Like a company running an E-Commerce website in where a user can buy product or even make a bid to buy or in case of any customer support or services where they no need to connect in some other ways, they can use the same E-Commerce system which is available worldwide via internet to get the customer care support. The idea that make the eCRM software is that a single entity having the same functionality like a CRM and E-Commerce combined. With the old CRM system customer usually got on the telephones to find answers. Now they are can use internet, mobile applications or other digital tablets to interact. Like a UPS company first offering to buy their latest UPS online but for getting the warranty services they have to find the customer care center in their local area. Now with eCRM, they can make claim for warranty and ask for repair services online anywhere. Besides that, a customer can interact through Internet, email, wireless, and PDA technologies. Also eCRM software works as a middle ware between marketing strategies and ERP system. It doesn’t require any specific sophisticated technology tools since the internet browser suffices very well.

We work with all kinds of Software technologies like JAVA, .Net, PHP, ASP, Cold Fusion, CGI , VB, Power builder and many other latest technologies. Navtej kohli Inc. always delivers cutting edge n-tier web applications based on various business management models . We are a team of the best analysts, software engineers , programmers, designers as well as testers for making a complete software solution. We also provide technology evolutions for old applications requiring changes according to latest technological updates.

Navtej Kohli Inc. Software development services offer :

1)Applications

2)Web Applications

3)E-Commerce Solutions

4)Web 2.0 implementation

5) Mobile Application

6) Open Source Customization

7) Web site Designing and Development

8)Content management System

9)CRM/eCRM

We follow the industry norms while developing a software, however, we provide unique finished end product rather than just providing a ready-made software as offered by most of our competition . Our products get tested on various platforms before deployment and Navtej Kohli Inc. provides free software updates on a regular basis.

Navtej kohli Inc. provides advanced Data mining and warehousing services. Data mining is considered as knowledge discovery from the DBMS and involves artificial intelligence, machine learning, statistics and database systems. The aim is to provide data in more conceptual way such can be easy to understand as well as the one that takes less time to process. In a layman’s language we can say that its a data conversion technique from bulk unstructured data to humanly-understandable structure either in pie chart, graphs or any other way. While manipulating bulk data, some other technologies are also involve which make it a perfect data mining systems (eg) database and data management, data preprocessing, model and inference considerations, interestingness metrics, complexity considerations, post-processing of found structure, visualization and online updating.

Navtej kohli Inc. understands the data need of enterprises especially when its old and has unnecessary information thereby occupying large space. At Navtej Kohli Inc. we use the advanced Data mining techniques and such data can be usable for consumer focused activities like retail industry , financial institutions’ communications, and marketing organizations. Also for product positioning, price, staff placement, customer demographics, competition, and economic indicators. Also this is very helpful in increasing the sales, to gain customer satisfaction and to improve corporate profiles.

These days big online websites reap the data mining benefits such as news portals. There are several major data mining techniques that have been developed and are used in data mining projects recently including association, classification, clustering, prediction and sequential patterns. We will briefly examine those data mining techniques with relevant examples to have a good overview of them.

Navtej kohli Inc. Data mining technology works on different types of methods which makes it useful by using the association, classifications, clustering, Prediction and Sequential Patterns. Lets understand our techniques for representing the data .

Association

Navtej Kohli Inc. uses the techniques of association for representing the data which is the not only simple but also saves time to analyze. Association process is a relationship between the two products on the transaction or sale basis. Retail shops use data for analysis, lets say for, frequently purchased items and thus try to make available both products at the same place

Classification

Classification is the method of grouping the product or classifying the product according to their quality or specialty. It works on the artificial machine learning intelligence which make grouping and ordering of the product as well making the selection easy. Few matrices are used for such data mining techniques like decision trees, neural network, statistics and linear programming. An example of classification is the baggage system which is used on many airports for checking and delivering the baggage.

Clustering

By using the automatic system a cluster can be created on the objects characteristics. Clustering is similar as Classification except that its also defines a class and puts all the objects in it, in such a way that bulk selection is possible . Like in a library, a librarian uses the cluster method to keep all the books in such a way that books on the particular topic or writer can be found easily.

Prediction

Prediction is a technique that analyses the relationships between independent variables and correlates it with dependent and independent variable. Example: if we take sale as independent variable and profit as a dependent variable, than we can draw fitted regression curves which is used for profit prediction.

Sequential Patterns

Its a technique which analyses similar patterns in data transaction in a business period as well as it can be compared with the uncover patterns used for further business analysis and recognizing the relationships among non relational data.

Founder of the popular blog platform WordPress.com, Matt Mullenweg said everything, not just software, should be open source. He also called himself an “open source hippie.”

Today WordPress is one of the top platforms for blogs, apart from other contenders like Blogger and Tumblr. In a recent statement the site’s founder declared his love for everything that is open source.

“I believe morally and philosophically that not just software, but everything should be open source,” said Mullenweg. He also cited examples of Wikipedia and Android.

Wikipedia, a go-to source for researching replaced Encyclopedia Britannica, and Android is riding high in the smart phone industry with its open source software. These software are also popular on the web for free and inexpensive alternatives to important products, like OpenOffice as a cheaper alternative to Microsoft office. Open office is used by billions of users in the US alone.

According to Mullenweg, bigger companies should emphasize more on open source, and said that Google and Apple are doing it right–calling them “kosher”. He also mentioned they were inspirations for WordPress to set up their own company. You can host a WordPress blog on WordPress itself or by hosting services like GoDaddy, Dreamhost, in addition to cloud hosts like Amazon’s Web Services. At present, there are over 60 million WordPress blogs.

A WordPress blog interface allow users to tweak the HTML code, add widgets and themes and other tools at an affordable price or just create a free blog with comparatively less features. Referring to the corporate publishing platforms, he also said , “Enterprise software has always sucked, but now people are complaining about it more. They’re like… ‘How come the [content management system] that my company spent $4 million for is crappier than the thing I use for my blog, that I pay $12 a year for?’”

He also claimed that the arrival of companies like Apple into the corporate world have made users question expensive, clunky software which is not open source when other companies offer cheaper and better alternatives, such as WordPress, which major media platforms like Mashable, The New York Times, and blog network I Can Has Cheezburger use.

If we make software sharing more “democratic,” as Mullenweg puts it, it could definitely help with innovation and lessening patent lawsuits which are they key factors that hold back technology doesnt allow to reach it full potential.

For more such news and updates keep reading Navtej Kohli Blog!

After 5 long years of hype and anticipation, the apple iPad is finally here. While Apple in itself is a technology behemoth, but this tablet computer iPad was perhaps the most awaited product of apple in recent times. The technology industry had divided opinions on the product. Some called it a gizmo from some Hollywood sci-fi flick, others compared it to the holy tablets of stone. Navtej Kohli IT blog brings you a complete lowdown of the much hyped ipad, right from features, configuration, content and cost. So, read on and see for yourself if its really up for the job.

Already in tune with the apple’s other products, iPad is a slim, sleek, and smart looking gadget. Apple is establishing the tablet as a pioneer in a new genre of computing. Affirming this, Steve jobs, the CEO of Apple, said during the launch, “iPad is going to be somewhere between a laptop and a smartphone”
Featuring a 9.7 inch glass touchscreen, this stylish device is only half-an-inch thick and weighs only one-and-a-half pounds. The gadget also promises to display books, newspapers, websites and videos in a very stylish manner. Thus, the application and media companies will have yet another medium to advertise content.

Gaming industry too is not untouched by the frenzy. Referring it to as a large screen real-estate, the iPad is believed to mark a new epoch in keyboard less gaming. With a larger display players will enjoy more flexibility while controlling the games, thereby adding more zing to iPhone games, which are already available. Electronic Arts even stated that Ipad is a little bit like holding a HDTV inches from your face. Nothing can beat it for portable gaming. Besides this, the device also features a speaker, a microphone, and and accelerometer which enables you to switch between landscape and portrait mode.

It, however, doesn’t support a SIM card as the buzz was. Another snag that left the critics shocked is the lack of user facing camera, since video-chats are now considered the lifeline of online chats.

Gaming industry too is not untouched by the frenzy. Referring it to as a large screen real-estate, the iPad is believed to mark a new epoch in keyboard less gaming. With a larger display players will enjoy more flexibility while controlling the games, thereby adding more zing to iPhone games, which are already available. Electronic Arts even stated that Ipad is a little bit like holding a HDTV inches from your face. Nothing can beat it for portable gaming. Besides this, the device also features a speaker, a microphone, and and accelerometer which enables you to switch between landscape and portrait mode.

One of the biggest selling points of this aluminum backed device is its speed. As apple has embedded its own proprietary 1GHz Apple A4 chip, flipping through the gizmo is a cakewalk. Initially, the iPad will be launched in 3 models worldwide, ranging from $499 to $699, the tablet will be hitting the market in March.. Also, the device will connect to the web only through a wi-fi connection. However, the second version of the tablet will support 3G wireless access and will be released late this year. Surprisingly, the gadget lacks some common features which we have become used to in our gadgets.

One that immediately comes to head is the missing multi-tasking feature. In recent times, where running multiple programs on your laptop has become a norm, the so called state-of-the-art gizmo lets you run just a single application at a time.

This means, you can’t chat or listen to songs while you arrange your pics or browsing internet for that matter. Additionally, the flash feature, the basic software that manages video and animation on most websites, also doesn’t run on it. Besides, the users will also miss the USB port, especially with a meager 64 GB (maximum) in built storage.

Whether the ipad will be a hit or a miss is a question that time will answer. Until then, just purchase one and flaunt your newly acquired gizmo to the world.

browser . For companies who are totally depends upon for generating its revenues on pop-ups ad are not happy with Google Chrome launch and a Google official told to media that “In terms of building Chrome, it was really designed with the user in mind.” That means Google had open war against unwanted Ads and Pop ups. But while we take this matter seriously we find that there are significant different between hiding
the ad and blocking the ads , because actually Chrome loads the Ads which is called billable event , but its unable to see to users unless he will maximize ads window to show the add and not be able to see the add if he choose minimize the window option . Many experts say now that both advertiser and publisher real know what the real means and billing of pay-per-impression. While on the other hand Firefox had already packed up with plug-is Adblock Plus which able to ads from being loaded and make safe billing for advertiser and not be billed for unseen ads , “This is not necessarily true for other ad-blocking solutions, however,” Wladimir Palant, the software’s creator, said in an e-mail. Palant estimates that 5% of Firefox users, representing almost 1% of
Internet users as Firefox’s market share approaches 20%, use Adblock Plus.

While on the other hand founder pf Ad Auditing company Click Forensics told that many other person also commenting that typical ad blocker stops any impression from being recorded.”That scenario would not trigger a billable event,” he said. “I can’t say 100% that this is how every ad blocker works, but it seems safe to say that’s probably how all of them work.”
But Google chrome is totally safe for Google Adwords ads because Google doesn’t show any type of Pop-ups ads. But most happiness is that net surfer became happy because now they not see irritating third party ads .
There are another features with Google Chrome which also can effect online ads industry is Incognito, which is also know as browse privacy mode , preventing local files to be updated with user browsing activity
Another Chrome feature that may affect practices in the online ad industry is Incognito, the browser’s privacy mode, which prevents local files from recording the user’s browsing activities. Incognito, like Internet Explorer 8’s InPrivate mode and Safari’s Private Browsing mode, interferes with the placement of cookie files that advertisers use for ad tracking and targeting. Mozila is planning a similar privacy mode for future versions of Firefox.
Moreover its be great efforts by Google to make surfing more easy and less irritating specially protecting user from irritating user , While there are man complains commented by on blogs , like Google cached the website while we first open the websites and showing same page while we open its second time , makes the user not getting updating information specially news and big portal which are updating minute by minute and other thing that Google sharing many browser properties with Internet Explorer means connectivity and domain related issue , people want to use IE with other IP and Chrome with other IP feel some irritating. Moreover its be great and soon might be Google dominate in web Browsing with its new Google Chrome

Navtej kohli missed to wish the Google on its tenth Birthday. Decades had past when Google was stared on 7 September 1998 which was first run by two enthusiastic, dedicated techie named Larry Page and Sergey Brin and they stared Google journey in a garage. There is also be an interesting story for choosing that name , its was named by two young Stanford University electrical engineering graduate students in misspell homage to the word “googol” – an infinity-like number denoting 10 to the power of 100 (that’s the number one followed by a hundred zeros).
Google had reached in that position by its rapid growth which never be accompany by any other Industry. But Google journey was started before
1998 , in 1995 Larry Page and Sergey Brin meet at Stanford. (Larry, 24,a U Michigan grad, is considering the school; Sergey, 23, is assigned to show him around.) According to some accounts, they disagree about most everything during this first meeting. Now in the year of 1996 both Larry and Sergey collecting the students for making a search engine called BackRub for the Stanford university and worked near about one year in the servers in the 1996 year they make up their mind to make a Global search engine and named it “googol,” in the year 1997.
When the company was stated its was zero revenue company and now had reached upto 20,000 employees and revenue of around $150bn and its annual income in the year 1997 was $16bn. Now according to statically data now Google shared 66 percent of total searches. Now only search area in which Google had left its footprints but now its growing its features and launched many other things which not only informative but also best source for promoting business across the world .So what should we have to expect with Google .
Now Google also enters into the utility software with the launch of Google Chrome and had downloaded by many users across the world .Currently it is in Beta version but Google is in big hope soon its will share major parts in the web browser tools across the world . Chrome is Google product which now be in competition with Internet explorer , Mozila and Safari . Currently its launch for only Windows Vista and XP users .Google claiming that for those 70 percent Internet
Explorer users across the world at least check out one time Google Chrome , its Google gift on its 10 anniversary to all Internet users , everyone can enjoy fast and secure web surfing with Google Chrome never offered by any other web browser .
While there are many product are in Google owner ship which are now very popular and big reputation in the market. Like first we Look , Google search which be Google main task and its also offered many verities like image search , product search, video search. Google had makes successful mile stone in the SEM and Internet Market and leaving behind internet tycoon Yahoo. Now the Google dominating in SEM and Internet Marketing with its Google Adsense , Google Adwords ,froogle, Google product search , Local search and other business related search option . Google also acquire a big video search company which having big brad name in the Internet Industry , its name is Youtube. Youtube now very popular and most searchable video search engine . Google also dominating Social networking websites. Orkut now very popular and almost 70 person of the world having a profile on the Orkut. Now Goggle also boost many traveling agencies and other business with Google Earth and Google maps which enable user to find each and every location across the world . Yet Google Earth also faced many criticizes from many countries government because it also show easily many curial and important location by easy search and many government feels that its be hazardous for security.
But its be unreliable thing that before 10 years ago Google was launched and now its dominating in web browsing. Some major events Google listed below

1995 – Google co-founders Larry Page and Sergei Brin meet at Stanford University.

January 1996 – Page and Brin begin work on the BackRub search engine.

15 September 1997 – Google.com domain name registered.

7 September 1998 – The first incarnation of the Google search engine is launched.

2000 – The company starts selling keyword-related advertising.

2001
- The Google News service is introduced, inspired by the 11 September
attacks on the US. A UK-specific version is added two years later.

2003 – Google moves to its Mountain View campus, where it is still based. It has since become known as the ‘Googleplex’.

2004 – Google launches GMail, known as Google Mail in the UK.

19 August 2004 – The company floats on the stock market.

2006 – The verb ‘to Google’ added to the Oxford English Dictionary for the first time.

October 2006 – Google buys YouTube for $1.65bn (about £880m) in stock options.

November 2007 – Google forms the Open Handset Alliance to work on the Google Android project.

September 2008 – Chrome, Google’s first web browser, is launched.

Google also cheer its 10th anniversary with people across the world with its new birthday celebration section.
Navtej Kohli missed to wish the Google but now Navtej Kohli want to say Belated Happy Birthday to Google and hope another 10 ten Google will brings many things for amazing the world.

An audit of online dating sites as part of the study has found that they are informal and are fast emerging as an effective way of developing
one’s “social and intimate circle”.

The study, which audited 60 sites and conducted in-depth interviews with users, also found that the online communication had more intensity and immediacy, and, in some ways, was almost addictive in nature.

The study, by University of Melbourne researchers Millsom Henry-Waring and Jo Barraket, has been published in the International Journal of Emerging Technologies and Society.

According to the study, an important feature of online communication was the drafting of one’s personal profile – perceived as one’s own “shop window”.

“Many of our participants talked about the fact that people were judged on the basis of how they looked, but also how their photos and profiles ‘talked’ online,” the authors wrote.

“We have suggested that a type of ‘hyper-communication’ occurs in the types of communication and also in t he speed and intensity of the contact. As found in other studies, this appears to be facilitated by the informal and dis-inhibitive nature of the medium.”

It’s like Windows Task Manager, except far more informative. The cramped multipane interface is a bit hard to read, but even it has its good points: it lists processes in a parent-child hierarchy, not a bad way to accidentally spot malware. It also lets you choose which columns of information to
display, and it makes stopping or prioritizing processes as simple as a mouse click. It even lets you control which programs launch at start-up, and includes information on active DLLs, EXEs, and drivers.

Lacking only the ability to replace the Task Manager outright, What’s Running tells you things you didn’t know you needed to know.

How Web Writing is Unique and how can we modify our writing style that suits to web audiences?

Skim-and-Scan Style of Web Readers: Web readers are hungry for instant gratification.

They search for most appealing segments of each page instead of spending time on a single page.

Reading Online is Difficult: Reading speeds are 25% slower on a monitor than on a paper.

1. Text is not easy to read On-Screen : reading on-screen is tiring on the eyes.

2.
Monitor Screen Settings/ Quality vary, for example – Monitor displaying
graphics at 640 x 480 pixels, 800 x 600 and 1024 x 768 pixels.

Monitor Screens are typically in Landscape orientation, however traditional documents are in portrait orientation.

Web is Three-Dimensional: In the online world there is no beginning, middle or end.

• Content gathering

(CONTENT = RELEVANT TEXT + IMAGERY)

Process: Content gathering –> Compilation –> Analysis – >Development –> Authentication -> Implementation

Plan Navigation First

• Think about who your readers are and what path they will follow to get the key information

•
It will help you decide how much information you will actually write
and how much readers will access via links to other pages/sites.

Modify your Message Style and Format

Once a Navigational Structure is established, start with composing the gathered content in a style and format suitable for web.

Style

• Be very concise: aim to reduce text by at least 50%

• Use plain English.

• Frontload headlines, paragraphs, links and lists.

• Use short sentences

• Use short paragraphs

• Use “you” and “we” whenever appropriate.

Adopt Inverted Pyramid Style

• Start every page with a unique, precise, explanatory headline.

• Follow with summary, description or key message of the page.

• Use frequent subheadings; write them like headlines.

• Limit page size to the equivalent of 5 A4 pages.

• On long pages, list subheadings at the top and bookmark them.

• On long pages, provide frequent links to the top.

• Restrict every page to a single topic and purpose.

Break Information into theme-related small Chunks

Break Information into independent chunks and connect them with hyperlinks.

USE Lists

Useful Device for presenting key points on a web page

They

• Slow down roving eyes

• Simplify Complex Subjects

• Highlight the Main Point

• Breakup the page Visually

• List items in the logical order for user.

• Limit number of items on a list to 7-10 maximum.

• Subdivide long lists into short lists of related items.

• Provide descriptive headings.

Use Links

Links can be words, graphics, phrases or even complete sentences like Navtej Kohli and Navtej Kohli

They

Help readers easily navigate the web document.

• Make link-text self-explanatory, so people know exactly what they will find when they click.

• Provide Context for the links

• If a link is to a page on another web site, say so.

• If a link opens a different type of file, state the type and size (e.g. PDF, 54 mb,).

• Place the links strategically

Images

• Restrict image size.

• Provide alt-text for all images.

• Provide a long description for all complex images (e.g. charts and graphs).

Navtej Kohli

If you’ve been online as long as I have, you’ll remember the days of Web 1.0. The days when the internet was as controlled and inaccessible to the public as television still is today. The days when getting your
content published necessitated that you were a media mogul, a mainstream media employee or very good with HTML.

Thank God those days are over. We all complain about how easy it is for the populous at large to get online: have you ever clicked through to someone’s MySpace or Bebo account and been assaulted
by moving images, loud music and slow-loading videos? It’s terribly annoying. However, I’m of the opinion that, despite the annoyances of Web 2.0, the fact that the web is now largely controlled and influened
by the public is a great thing.

I’m not talking about awful networking sites here; I’m talking about sites like Associated Content,
which bills itself as “The people’s media company.” There, users can create and publish content in a responsible, user-friendly, well designed context. This content isn’t produced and censored by CNN,
Reuters or the like. It’s created by “real people.”

Now, you may say that everyone can now create a blog, which is essentially a website where you can post your thoughts and opinions. However, a small
Blogspot or WordPress blog is difficult to advertise and build a readership for. Publishing your content on a site like Associated press, while it’s not on your own domain, exposes your writing to so
many people without you having to market your own website or maintain it, fix its bugs, pay for it, etc.

When the net was dominated by those with money, power and knowledge, we were living in a far more closed climate than we are today. The example of the massive Digg
revolt of a few weeks ago highlights the power that we users now have online. I’ll put up with dreadful MySpace atrocities in order to feel the sense of democracy and user-control that we now have on the
internet. Contributing to sites like Associated Content only ensures that we maintain the control we now have.

Navtej kohli

Los Angeles, CA (PRWEB) January 21, 2006 — Do-It-Yourself Handwriting Analysis website turns out to be more than a “game.” Users concur results are more than chance
and insights surprisingly accurate. What’s more, the data collected from the users reveals surprising personality traits of the typical Internet user.

2005_wizard_tiny2.jpg

Based on a user survey, over 81.7% of the users rank the accuracy of the Handwriting Wizard over 80% accurate. This is surprising to skeptics and naysayers
who still believe this psychological test is no more accurate than reading tea leaves.

When Bart Baggett launched the Handwriting Wizard website in 2004, he had no idea it would become the most popular destination of his network of handwriting analysis and self-help
related websites. (www.HandwritingWizard.com )

Deciding to make the membership free was a good decision, giving away an Apple Ipod was another smart move. Making it free gives people who are just
curious to check it out and see for themselves if there is any truth to the claim that your handwriting is a reflection of your personality.

It takes between 8-12 minutes to complete the online questionnaire which is the base data used to calculate the meaning of the strokes, letters,
and curls of the typical cursive handwriting. Instantly, the user receives a 3-6 page “personality report” of writer. Many people use the test to get insight into their bosses, employees, lovers and spouses.

According website’s creator, Bart Baggett, “The exit surveys are very encouraging for the accuracy of handwriting analysis in general. I expect 98-100%
accuracy when I personally analyze handwriting using my own eyes. However, I never expected a generalized test to score so high considering the entire data being input is based on a just 52 graphical
traits, no combining of the traits, and an untrained eye.”

View full survey and users statistics: http://www.handwritingwizard.com/survey/results

This validation of graphology comes just before National Handwriting Week is recognized the week of John Hancock’s Birthday, (January 22-29, 2006).
Handwriting University.com is offers training and certification in the science of handwriting analysis. They have campuses in India, China, and the USA. (www.HandwritingUniversity.com)

About Bart Baggett, President of Handwriting University

Bart is the author of five books on handwriting analysis, including “Handwriting Analysis 101” and “Success Secrets of the Rich and Happy”
(Empresse Publishing).

navtej kohli